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Fayza Allamee

hardworking,motivated
About

With a strong background in customer service and sales, I excel in engaging with diverse clientele and exceeding expectations. My experience at Hamley's Of London showcases my proficiency in product demonstrations and achieving sales targets, enhanced by multilingual skills in English, Arabic, and Kurdish.

Previous Brands
Carepath Recruitment Ltd~
Hamley's Of London
IVY CHELSEA GARDEN,
Work Experience
Food Runner,Receptionist and Waitress
Jul ‘22 - Nov ‘22
IVY CHELSEA GARDEN,

Servingfood and drinks that exceeded guests expectations Provided guests withfood and beverages that exceeded their expectations through accurate collaboration with teammembers;improvedfront of house morale in close collaboration with management. Asidefromtraining new employees on the restaurant etiquettes and practices, I tookfood and drink orders and delivered the orders promptly and courteously to customers;set tables,answered price inquiries,introduced menu items, and explained howfood was prepared; and I occasionally answered reservation phone calls. As well as working as a receptionist fromtime to time. Guests were given a warmwelcome as a way to ensure that theyfelt comfortable. In addition,it offered to put all guests belonging in a wardrobe and made sure there was enough spacefor everyone. In orderfor themto be comfortable. In addition,it offered to put all guests' belongings in a wardrobe and made sure there was enough spacefor everyone.in orderfor themto be comfortable while dining,this was done.

Fellowship Recruitment~December
Jan ‘21 - Jul ‘22
Hamley's Of London

Afast-paced London Branch,greeting customers in person,handling general inquiries, and collaborating with supervisors. Furthermore, I have demonstrated products that have captured the attention of customers,mostly children,and havefulfilled my sales target by guiding parents and children to the toys they want. Fellowship Recruitment~December 2021~July 2022 An individual with self motivation and a high level of attention to details is renownedfor delivering exceptional customer service and meeting required standards. Asidefrom being confident and well presented, I have extensive experience dealing with peoplefromvarious cultures and thrive in English and Arabic as a multilingual professional based on my proficiency in both langauges.

recruitment consultant
Jan ‘18 - Nov ‘19
Carepath Recruitment Ltd~

Carepath recruitment recruits qualified and unqualified social workers,support workers,and care workers. As part of my duties,I handled paperwork,created spreadsheets,and interacted with customers and colleagues as part of the office administration department.

Retail Experience
Retail Category
Premium
Work Environment
Boutique
Department store
Product Category
Womenswear
Beauty & Fragrances
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Styling
Product demos
Upselling
Returns & Exchanges
Online orders fulfilment
Packaging
Transactions
Client Advising
Cash register
Product setup
Delivery processing
Order preparation
Stock control
Store Maintenance
Stockroom management
Product labelling
Inventory control
Languages
English
Arabic
Kurdish
Education & Training
Fulwood Academy BlackBull Ln
GCSEs,
College,Health and Social Care.
BTEC National Diploma,Preston