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Hamzah Javed

Looking to be apart of any retail roles!
About

With experience as a Store Associate at House of Faiza and strong customer service skills, I excel in fast-paced retail environments. I'm eager to leverage my communication abilities and adaptability for temporary sales associate positions.

Previous Brands
Abduls
S2udent central
Nova Parlour
House of Faiza
Work Experience
Waiter
Oct ‘23 - Nov ‘23
Abduls

• Ensured accurate and timely delivery of desi Pakistani/Indian dishes. • Provided friendly service assisting customers with menu selections. • Managed transactions accurately as a reliable cashier. • Collaborated for a smooth operation during peak hours.

Tutor
Sep ‘23 - Apr ‘24
S2udent central

• Enhanced leadership and mentorship skills through teaching responsibilities. • Carrying out administrative duties such as setting up the centre ready for students and staff and planning. • Planning and preparing lessons; personalising support as well as personalising targets for students.

Supervisor
Feb ‘22 - May ‘23
Nova Parlour

• Excelled in a fast paced, high pressure environment. • Handled a wide variety of different customers to deliver a high standard of customer service. • Mentored new employees on equipment and safety, created a training manual. • Maintained stock levels to ensure stock didn't fall below minimum levels • Assisted with customer greetings, seating, and expressing gratitude.

Retail Associate
Jul ‘21 - Jan ‘22
House of Faiza

• Worked part-time at House Of Faiza, a South Asian Pakistani clothing company, while in full-time education. • Dealt with a variety of customers speaking different languages. Also handling enquiries on the telephone. • This improved communication, confidence, cultural awareness, and time management skills.

Retail Experience
Responsibilities
Upselling
Transactions
Packaging
Online orders fulfilment
Client Advising
Greeting
Client Help
CRM
Complaint handling
Storytelling
Product setup
Product labelling
Inventory control
Delivery processing
Stockroom management
Order preparation
Open/closing store
Health & safety
Recommendations
Ahsan Ahmed
Direct manager - Tutor , S2udent central
Sep 2023 - Apr 2024

Hamza was a great colleague to have under my supervision. Inquisitive, always keen to learn more and always looking to expand his capabilities, no job was too small. He had a good attention to detail, was friendly with his co-staff and was responsible in completing his assigned roles.

Languages
Urdu - Basic
English - Native
Education & Training
Leyton Sixth Form College
A levels (Computer Science, Mathematics, Economics)
School 21
8 GCSEs