With a focus on high-end retail, I excel in delivering exceptional customer service and managing operations. As Store Manager and Customer Care Assistant at Aspiga, I've mastered multitasking and ensuring customer satisfaction. Fluent in English and Spanish, my experience spans from styling to stock control in boutique environments.
47 Spaces business Centre, 15-17 Ingate Place, London, SW8 3NS September 2023 -January 2024 • Busy, working efficiently and providing excellent service • Handling both phone calls and email enquiries regarding refunds and order status. • Answering 20 calls per hour • Customer liaison
• Independently running a store by myself • Maintaining impeccable customer service at all times • Using an EPOS till system • Stock taking and ordering • Maintaining health and safety regulations • Exceeding customer satisfaction
• Advising customers about medical treatments and healthcare needs • Dealing with telephone enquiries • Arranging prescriptions and over the counter medicines • Key administrative tasks such as cashing up and filing • Counting and replenishing stock • Using an EPOS till system
• Shadowed a family law solicitor • Completed a wide range of tasks including emailing clients arranging a property valuation for probate
• Coordination of Christmas box packing for children in third world countries