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Mahfuz Miah

Working at Amazon Fresh as a Retail Assistant
About

A hard working, diligent and enthusiastic individual looking to develop his skills in all working environments, with a mature approach whenever he's under pressure, he never fails to succeed to the best of his abilities. With a warm and friendly personality, he is easy-going and can work in a team eficiently. With the 3+ years of experience of specialising exceptional customer facing support roles within retail, he has a proven track record of delivering and maintaining a high level of working standards with client relations and the job at hand. Therefore, he considers himself as a key asset in any workspace.

Previous Brands
Amazon Fresh
Berg Pharmacy
Bubbleology
Work Experience
Retail Associate
Nov ‘21 - Now
Amazon Fresh

• to help keep running the store by doing tasks such as receiving deliveries and replenishing items on the shop floor. • to assist customers in their shopping and showing them a new way to shop. • to keep the shop standards high by maintaining regular checks on the shop floor and the back of house.

Barista
Aug ‘21 - Nov ‘21
Bubbleology

• to deliver excellent customer service and prompt food and beverage delivery. • to work closely together to ensure customers are satisfied with their orders. • to control the customers by lining up and taking orders with quick and eficient service.

Pharmacy Assistant
Nov ‘20 - Dec ‘22
Berg Pharmacy

• to assist the Pharmacist in dispensing prescription medication and other medical products to customers. • to gather, organise and assess customer information and supply customers with information and education on their prescriptions. • to perform administrative duties, including answering phones, receiving, and inputting prescription orders, operating cash registers and restocking inventory.

Retail Experience
Retail Category
High street
Work Environment
Department store
High street store
Product Category
Other
Beauty & Fragrances
Responsibilities
Greeting
Client Help
Complaint handling
Storytelling
Aftercare
Styling
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Transactions
Client Advising
Upselling
Product demos
Product setup
Inventory control
Stockroom management
Order preparation
Open/closing store
Product labelling
Delivery processing
Store Maintenance
Health & safety
Languages
English
Education & Training
NewVic Sixth form College
‘19 - ‘21
A Level/BTEC
The Cumberland School
‘14 - ‘19
GCSE