Experienced in eyewear retail, skilled in merchandising, inventory management, and customer assistance. Proven ability to enhance team performance and foster customer loyalty in dynamic settings. Adaptable with a focus on high street and premium products.
• Merchandising frames, lenses and eyewear accessories. • Assist customer for frames and lens selection • Providing assistance to the optometrist during eye testing. • Inventory Management • Verify order and prescription • Adjustment and minor repairs of the spectacle frames. • Filling invoices
• Worked on the content of various pharmaceutical drugs and also assisting customers in their queries and generating sales. • Demonstrated respect, friendliness and willingness to help wherever needed. • Offered advice and assistance to customers, paying attention to special needs or wants. • Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem. • Evaluated employees' strengths and assigned tasks based upon experience and training. • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
• Assisted Customers about the technicalities of Analytical equipment like HPLC and GC. • Collaborated with supervisors to escalate and address customer inquiries or technical issues.
• Completed internship in Production department for Azithromycin plant