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Charlotte Mudd

Customer Assistant
About

Thriving in fast-paced retail settings, my role at Fortnum's & Masons honed my skills in front-of-house duties and high-profile customer care. Skilled in stock management and team collaboration, I bring enthusiasm and a professional approach to every task.

Previous Brands
Channel Fuel
CLERKENWELL KITCHEN
'COLD SWEAT' RAINDANCE FILM
Fortnum's & Masons
Work Experience
Hostess
Oct ‘23 - Dec ‘23
Fortnum's & Masons

• Front of house, working in a fast-paced pressured environment daily. • Look after high-profile customers, making sure they have all their correct food and drinks to provide them with the best service. • Aiding retail as well as hospitality. • Work with a team to ensure the day runs smoothly.

AD/Runner
Apr ‘23 - Jun ‘23
'COLD SWEAT' RAINDANCE FILM

-Completed sound checks on set and assisted with recording sound. -Ensure the cast and crew remain enthusiastic throughout the shoot. -Keep an organised work environment.

Customer Assistant
Apr ‘23 - Apr ‘23
CLERKENWELL KITCHEN

-Deliver excellent customer service, often under pressure. -Handling stock deliveries and setting up displays. -Consistently presenting myself in a professional, stylish and Positive manner.

Assistant
Mar ‘22 - Jul ‘22
Channel Fuel

• Prepared products for distribution and exhibition. • Responsible for organising paperwork. • Keep a clean and tidy work area.

Retail Experience
Retail Category
Luxury
High-end luxury
High street
Work Environment
Department store
Product Category
Other
Womenswear
Responsibilities
Greeting
Client Help
Storytelling
Client Advising
Cash register
Returns & Exchanges
Packaging
Inventory control
Product labelling
Stock control
Open/closing store
Languages
English - Native
French - Basic
Education & Training
Condé-Nast
‘23 - ‘23
Fashion Course
Fashion and Media at Vouge
Highams Park Sixth form
‘21 - ‘23
A level
English Literature
Highams Park Sixth Form
‘21 - ‘23
A level
Media Studies
Highams Park Sixth Form
‘21 - ‘23
A Level
Film Studies