Enthusiastic and capable person who is a graduate in bachelor of business administration
Achievements/Tasks Provided excellent customer service by taking orders, serving food, and addressing customer inquiries. Demonstrated strong knowledge of the menu, including ingredients and preparation methods. Maintained a clean and organized workspace, ensuring a hygienic dining environment. Processed payments accurately and eficiently, handling cash and using POS systems. Upsold menu items and promoted specials to enhance customer experience and increase revenue.
Tasks Managed overnight check-ins and check-outs, ensuring a smooth process for late arrivals and early departures. Monitored security protocols and ensured the safety of guests during the night. Responded to guest inquiries and requests during non-traditional hours. Handle any emergencies or issues that arose during the night shift. Conducted nightly audits to reconcile financial transactions and maintain accurate records.
Achievements/Tasks Greeting and welcoming customers, ensuring customers feel comfortable and welcome. Managing bookings and allocating tables. Provide excellent customer service and taking orders carefully. Keep the restaurant clean and tidy.