• Engaged and established strong relations with customers • Maintained in-depth knowledge of the brand and store merchandise • Completed weekly stock checks, ensuring all stock was accounted for • Collaborated with colleagues to create a positive work environment, assisting with team tasks, and supporting coworkers as needed • Participated in product training sessions to stay updated on new arrivals, features, and benefits, enhancing product knowledge to better assist customers.
Provided personalized customer service by assisting customers in finding products, answer their queries and provide information on promotions and discounts. • Maintained a neat and organized stocking shelves and attractive store layout • Collaborated with the store manager to conduct daily and weekly inventory checks. • Actively listened to customer feedback and addressed concerns or issues to ensure a positive shopping experience.
• Content Writing for client's social media, website, and blogs • Strategizing customers social media account • Interacting with customers and getting their ideas into reality. • Established and managed relationships with influencers and brand ambassadors, coordinating collaborations and measuring their impact on brand awareness and engagement.