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Anshika Samuel Safir

Customer Service Assistant
About

I'm an experienced retail professional with expertise in customer service, inventory management, and team collaboration. I've excelled in roles at Sainsbury's and Subway, demonstrating adaptability and efficiency in fast-paced environments to deliver exceptional service.

Previous Brands
Sainsbury's
Subway
Work Experience
Food and Beverage Assistant
Dec ‘23 - Jan ‘24
Sainsbury's

• Attention to details while taking food orders from customers • Providing vital information about food ingredients and handling customer query • Effective communication between team members and customers to ensure smooth operations. • Cleaning equipment's and appliances to maintain cleanliness and hygiene in work area • Multitasking and working under fast paced environment

Stock Trading Assistant
Nov ‘23 - Dec ‘23
Sainsbury's

• Stock and inventory management of perishable and nonperishable products • Answering customer queries with regards to products and services • Conduct price and feature comparison to facilitate customer purchase • Customer Service and communication • Maintaining sufficient stock on racks to avoid customer hindrance

Customer Service Assistant
Apr ‘23 - Now
Subway

• Demonstrating hospitality and professionalism by creating a warm welcoming atmosphere for guests and representing the restaurant positively. • Cash handling and reconciling checks accurately to integrate efficient financial transactions. Managing the register for cash entry as well as daily stock count accounting. • Attention to details while taking food orders from customers along with providing vital information about the food ingredients. • Maintaining high standards of service during high volume dining hours and adapting to changes to meet customer satisfaction level. • Effective communication between staff, delivery drivers and customers to ensure smooth operations. • Build and maintain healthy relationship to foster a positive team working environment

Retail Experience
Store Approvals
Harrods
Retail Category
Luxury
Premium
Other
Work Environment
Department store
Shopping centre
Product Category
Womenswear
Menswear
Accessories
Beauty & Fragrances
Footwear
Other
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Aftercare
Storytelling
Styling
Product demos
Client Advising
Upselling
Transactions
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Product setup
Product labelling
Inventory control
Delivery processing
Open/closing store
Health & safety
Order preparation
Store Maintenance
Stockroom management
Stock control
Languages
Hindi - Fluent
English - Native
Education & Training
University of Nottingham
‘23 - ‘24
Master of Business
Wilson College
‘19 - ‘22
Bachelor of Management