I am an experienced shop assistant with a strong background in luxury retail, delivering exceptional customer service and personalised shopping experiences. I have worked at prestigious locations like Harrods, Peter Jones, and John Lewis, adept at adapting to various environments and tasks.
Answering the telephones, taking and maximising bookings. Meeting, greeting and seating guests. Delivering excellent customer service skills and handling all guests complaints, requests and enquiries on food, beverage and service.
support customers of an iconic global luxury retail brand. You'll make use of my fashion sense and appreciation for exceptional service to help these exclusive customers to shop, resolve questions about their orders and resolve issues with white glove treatment and working in different location ( harrods , Peter jones , John Lewis ) around london give me more skills and opportunities to have the best skills in this role
Provide and maintain exceptional luxury customer service to each customer. As brand ambassador, convert walk-in traffic into clients, creating excitement and desire around the product. Build relationships with clients. Ensure the store is clean and in pristine conditions at all time.
greet and welcoming guests as they arrive at a hotel. check guests in and out, and give them their room keys. I take bookings (by telephone or email), prepare bills and take payments. I confirm bookings in writing, using a computer to prepare letters or send emails.