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Vennala Madhuri Gandhala

Customer Success | Customer Care | Customer Service
About

With a strong background in customer service at Starbucks, I excel in providing exceptional customer experiences through detailed product knowledge and efficient service. I'm adaptable to various retail settings, demonstrating flexibility with schedules and a robust work ethic.

Previous Brands
Starbucks
Work Experience
customer service
Jun ‘19 - Apr ‘20
Starbucks

• Assisting customers in selection and purchase of the items. • Highlighting special promotions to customers. worked as a Staff Member - Starbucks, India: • Provided customers with product details such as coffee blends and preparation descriptions. • Cleaned and sanitized work areas, utensils and equipment. • Educated customers on beverage menu items and provided samples of daily brews. • Provided friendly and efficient service at the cash register • Collaborated with kitchen staffroom sure timely order fulfilment • Assisted in maintaining a clean and organized kitchen environment • Prepared ingredients and assisted with basic cooking tasks. • Followed food safety and hygiene guidelines Worked as a operative -DHL warehouse, India: • Ensured picking documentation was completed correctly to provide accurate and relevant information to warehouse supervisor. • Stacked card boxes and pallets. • Opened and closed dock doors. • Consistently achieved daily picking targets through diligent work ethic and dedication to warehouse regulations.

Languages
Kannada
Telugu
English
Hindi
Education & Training
University of Hertfordshire
MSC International business
sv university Tirupati
Bachelor of Business Administration