With a foundation in sales management at Next Retail Ltd, I've driven inventory accuracy and elevated customer satisfaction through personalised recommendations. My adaptability shines in dynamic retail environments, demonstrating my commitment to excellence and passion for the industry.
• Developed and delivered engaging lessons, fostering a creative and inclusive learning environment. • Tailored lesson plans to accommodate various skill levels, providing personalised instruction and support to each student. • Demonstrated strong communication and interpersonal skills, establishing a rapport with students and creating an open and supportive learning environment.
• Conducted weekly stock counts, ensuring accurate inventory levels and reducing stock discrepancies by 20%. • Assisted customers in selecting products and provided personalised recommendations, resulting in a 15% increase in customer satisfaction ratings and individual mentions on the NextLovesToListen survey. • Processed cash and credit card transactions daily with 100% accuracy.
Keira was an approachable member of the team who was excellent with customers and advising them on the latest stock. She always took the time to show them the variety of products we sell, even if it ran into her break. Keira is a very quick learner and was consequently till trained in one of the fastest times I’ve seen.