Energetic retail professional with experience in customer care, price auditing, and maintaining a presentable shop floor. Proven ability to adapt to different environments, assist customers efficiently, handle stock control, and perform end-of-day duties in high street and boutique settings.
I was responsible for serving customers and ensuring the shop floor was presentable. • Assisting customers in locating desired items • Price auditing to identify and correct price discrepancies • End of day duties such as cleaning and stock replenishment
I assisted in the day-to-day management of the childminding provision. • Providing a safe, secure and nurturing environment to ensure the children's needs were met. • Supporting children in play and learning within the philosophy of the provision. • Complying with the requirements of the EYFS, Childcare Register and Health and Safety at Work legislation.
I contributed to the thriving sales team through great customer service to meet client needs and drive positive company sales results. • Prioritise and process customer orders and requests in person and via telephone • Check product availability and order or restock items for customer satisfaction • Maintain thorough, accurate, financial and confidential records • Liaise with suppliers to arrange deliveries, collections, repair/replace items and notifying management as needed • Investigate and resolve customer concerns quickly and patiently including assisting customers with returns and exchanges