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Stacey Ofori

Sales Assistant
About

With over two years of retail experience at Disney Store and F&F Tesco, I excel in customer service, merchandising, and sales targets. My expertise extends to upselling, inventory management and creating engaging product displays. Adaptable, with a strong knowledge of women's wear and accessories, I thrive in fast-paced department store environments.

Previous Brands
Disney Retail Store
Work Experience
Sales Assistant
Feb ‘22 - Dec ‘23
Disney Store

• Greet customers and provide assistance with product selection and purchases • Maintain a clean and organised store environment • Process customer transactions using the POS system • Achieve and exceed sales targets through efective product knowledge and upselling techniques • Contribute to visual merchandising and product displays

Sales Assistant
Jan ‘21 - Oct ‘22
F&F tesco

Provided exceptional customer service to guests by greeting them upon arrival, engaging in conversation, and answering their questions about merchandise and park attractions. • Operated cash registers and credit card machines, processing transactions accurately and efficiently • Assisted with inventory management, including receiving and processing shipments of merchandise • Participated in team meetings and training sessions to stay up to date on new merchandise, promotions, and park attractions • Collaborated with team members to create a positive and welcoming environment for guests • Consistently received positive feedback from guests and supervisors for exceptional customer service and teamwork

Retail Experience
Retail Category
Luxury
Work Environment
Department store
Product Category
Womenswear
Accessories
Watches & Jewelry
Footwear
Beauty & Fragrances
Responsibilities
Greeting
Client Help
Cash register
Returns & Exchanges
Client Advising
Upselling
Open/closing store
Product labelling
Stockroom management
Delivery processing
Store Maintenance
Recommendations
Harriet Amable
Senior colleague - Team Leader, F&F tesco
Jan 2021 - Oct 2022

Stacey was an absolute pleasure to work with. Her dedication and passion for her work were evident in every task she took on. She consistently demonstrated excellent problem-solving skills and a unique ability to think outside the box. Her positive attitude and team spirit made her a valuable asset to our team. I wholeheartedly recommend Stacey for any position, as she naturally rises to the occasion when presented with something she is passionate about. In addition to her skills and positive attitude, Stacey also showed great leadership qualities. She was always ready to help her colleagues and share her knowledge, which fostered a collaborative and productive work environment. Her ability to manage her time and meet deadlines was truly impressive. She was also open to feedback and constantly looking for ways to improve. I have no doubt that Stacey will be an asset to any team she joins. Her dedication, professionalism, and positive attitude set her apart.

Languages
English
Education & Training
Saint Francis Xavier sixth form College
Business Management & Administration