I am an experienced beauty advisor with a strong background in high-end retail, having worked with prestigious brands and stores such as Tom Ford, Harvey Nichols, and Fenwick. Throughout my career, I have developed a deep passion for the beauty industry, which not only allows me to connect with people but also brings me immense joy and fulfillment. I thrive in the vibrant atmosphere of beauty environments, where I can express my creativity and expertise in skincare, cosmetics, and fragrance. What I truly love most about my role is the opportunity to make a difference in someone’s day by enhancing their natural beauty and boosting their confidence. Whether I’m offering personalized skincare advice, demonstrating the latest makeup techniques, or simply sharing tips and tricks, I take great pride in providing a luxurious and memorable experience for every client. My commitment to exceptional customer service, combined with my enthusiasm for makeup artistry, drives me to continually learn and grow in this ever-evolving industry.
• Fostered positive relationships with customers to enhance loyalty and retention. • Resolved customer complaints and process issues with proactive problem-solving skills. • Built lasting relationships with clients through customer service interactions. • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference. • Checked identification for proof-of-age as required, refusing alcohol and tobacco sales to underage customers. • Mentored new team members on customer service and POS operation.
• Operated digital presses and wide format printers, ensuring strict safety compliance throughout. • Edited artwork according to design specifications and performing proofing preparation to ensure accuracy. • Operated UV and digital flatbed printers and cutters, employing attention to safety. • Imposed files for output for digital, offset and roll labels, utilising meticulous attention to detail to avoid errors.