With experience at prestigious brands like Prada, Hermès, and Fossil, I've honed skills in inventory management, personal shopping, and creating exceptional client experiences. My passion lies in applying innovative communication strategies to enhance the retail environment, ensuring every customer feels valued and special.
Working in the cafe for M&S head office. Often in contact with buyers and merchandisers.
- Running clothing and products to clients or associates - Inventory management and upkeep - Personal Shopping for clients with access to limited stock - Preparing seasonal launches
The role was about making clients feel comfortable and special while visiting the store. This covered adjusting to all their needs whether it was refreshments or a personal request. - Fulfilling client requests. - Serving beverages and snacks to clients - Organising client time slots in order to make sure that everyone is seen by an associate