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Ibtisam Salihu

Sales Associate
About

I am currently a student and I'm looking for a part time job, I study computer science which is cute and fun to debug code only sometimes, but if it were up to me I would've been studying a fashion degree or something around that industry. Most recently I have taken an interest in luxury watches and have been networking with many traders to learn about them. My favourite watch has always been a oyster perpetual Rolex , a simple date just but not two tone, just all steel or silver or platinum but not gold. I also like reading I just finished read A Thousand Splendid Suns and I'm not going to be okay ever again, I cried for like 4 days and I still can't get over it. I also like to make tiktoks I used to make day in the life and tiktoks about my outfit and I amassed over 5000 followers in under 2 months but I eventually deleted all my posts because I no longer wanted to be on social media too much it was consuming my life. But it was definitely fun.

Previous Brands
Arabian Oud
Estee Lauder- MUA
Harrods
M&S
Work Experience
Sales Assistant
Oct ‘22 - Sep ‘23
Harrods

• Worked in luxury stores providing bespoke services to high class clientele • Had to retain/recall large amounts of information on products or services available for customers • Greet customers as they enter the store • Maintain a neat and organised display of clothing items ensuring the floor looks visually appealing • Handle customer complaints and concerns professionally aiming to resolve issues to their satisfaction

Sales Associate
Oct ‘21 - Sep ‘22
Estee Lauder- MUA

• Worked as an MUA providing makeup services to clients e.g. colour matching or providing expertise on a product specific for each customer • Build relationships with clients • Clean makeup area and keep counter full of stock and ready for customers at any time

Sales Associate
Feb ‘21 - Sep ‘21
Arabian Oud

• Retain information on about each perfumes notes and prices • Know products well so I could recommend certain perfumes to customers if the product they wanted was not in stock • Greet customers as they walk in

Sales Associate
Jan ‘19 - Jan ‘20
M&S

• In charge of section of store and had to maintain cleanliness of that area • AIended to customers on the shop floor • Worked on the till handling cash and servicing customers

Retail Experience
Store Approvals
Harrods
Retail Category
Luxury
Premium
High street
High-end luxury
Work Environment
Department store
High street store
Flagship store
Product Category
Womenswear
Beauty & Fragrances
Responsibilities
Client Help
Greeting
Complaint handling
Upselling
Cash register
Packaging
Product demos
Styling
Store Maintenance
Product labelling
Stockroom management
Stock control
Languages
English