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Serena Sangsefidi

Food retail assistant
About

I bring strong communication, customer service, and organisational skills from my experience as a shop assistant. I'm adaptable, dependable, and eager to contribute positively to your retail team.

Previous Brands
Karahi and Spice Food
Bishop Winnington Church of England School
Work Experience
retail assistant
Jul ‘23 - Jan ‘24
Karahi and Spice Food

Worked in a family run catering business where daily tasks included; serving food and taking payments. Good communication and customer service skills due to dealing with members of the public daily. Good memory and time management skills. Teamwork and multitasking skills. Good product knowledge and listening skills.

Teaching Assistant
Jul ‘22 - Jul ‘22
Bishop Winnington Church of England School

Helped the teacher prepare lesson materials and set up and tidied the classroom meaning I have good organisational skills. Supervised group activities, sports events and school outings. Ability to work well as part of a team and individually. Active listening skills and patience. Strong communication skills and a positive attitude. Understanding and sensitivity towards children.

Volunteer - Baking and fundraising events coordinator
Jun ‘18 - Jun ‘18
Bishopshalt School

Assisted in the planning, organisation and execution of baking and fundraising initiatives within the school community for charities such as Save the Children, meaning I have good time management and organisational skills, and am a reliable individual. I have the ability to work well under pressure and in a potentially stressful environment with financial targets through coordinating and being apart of this event. Great leadership skills due to managing the team involved in the event. Contributed to the attainment of £1460 raised through the fundraising event.

Retail Experience
Responsibilities
Greeting
Order preparation
Stock control
Open/closing store
Health & safety
Recommendations
Jaanvi Tanija
Senior colleague - Food retail assistant, Karahi and Spice Food
Jul 2023 - Jan 2024

Serena is an incredibly talented and easy person to get along with. She uses her knowledge and confidence to draw customers in and builds amazing relationships with them. Her strong personality helps her to be able to tackle high pressure and difficult situations. Overall Serena was an outstanding employee and would highly recommend her.

Languages
English - Native
Education & Training
University of Westminster
‘23 - ‘26
BA Hons - Music Production, Performance and Business
Bishopshalt School
‘21 - ‘23
Cambridge Technical in Performing Arts
Bishopshalt School
‘19 - ‘21
GCSEs