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Michelle Elena Cecchini

Sales and Marketing Associate
About

I am a passionate retail professional with experience as a Sales Associate at Numero6. I excel in stock management, personalised customer service, and achieving sales targets, enhancing brand narratives, and fostering customer loyalty through exceptional shopping assistance.

Previous Brands
Numero6
Work Experience
Sales Associate
Jun ‘23 - Sep ‘23
Numero6

As a sales associate, I managed stock inventory, ensuring accurate product displays that adhered to brand guidelines. Through exceptional personalized shopping assistance, I enhanced customers’ shopping experience, and fostered customer loyalty, driving repeat business. Effectively collaborating with team members, I consistently achieved sales targets and maintained high store standards. Additionally, my role in inventory management involved receiving shipments, restocking, and conducting regular stock takes, ensuring seamless operations.

Waitress
Sep ‘22 - Jan ‘23
Fishers Kitchen

Working as a waitress I daily interacted with customers, developing the ability to deliver excellent customer service, by promptly answering unexpected customer needs. I developed proficiency in delivering personalized customer experiences, anticipating and exceeding customer demands.

Marketing Intern
Jun ‘22 - Jun ‘23
Cagecity London

During my marketing internship, I developed social media campaigns to enhance brand awareness and customer engagement. Utilizing market and social research, and data-driven insights, I created compelling promotional content that celebrated brand identity and met customer expectations through innovative storytelling approaches. I managed the E-commerce page, maintaining updated product listings, accurate stock levels, and high-quality visuals, often using Photoshop for image editing. I managed influencer relationships, product launches, and celebrity seeding, strengthening brand loyalty and retention. These experiences allowed me to optimize marketing efforts, drive online visibility, and enhance customer experience.

Event Planner
May ‘21 - Aug ‘21
Restaurant Il Den

As an event planner, I meticulously manage diverse events, ensuring seamless operations by managing logistics, guest lists, and coordinating with vendors. Collaborating with cross-functional teams, I consistently achieved international client satisfaction. My meticulous attention to detail and effective time management ensured the efficient management of administrative tasks, including scheduling, email correspondence, and travel arrangements, to support the smooth execution of all events, and ensuring consistent client satisfaction.

Retail Experience
Retail Category
High street
Work Environment
Boutique
Shopping centre
Product Category
Womenswear
Accessories
Leather goods
Footwear
Responsibilities
Greeting
Storytelling
Aftercare
Complaint handling
Client Help
Styling
Packaging
Online orders fulfilment
Client Advising
Stock control
Store Maintenance
Stockroom management
Delivery processing
Inventory control
Product labelling
Languages
English - Native
Italian - Native
French - Work Proficiency
Chinese - Basic
Education & Training
UAL: London College of Fashion
‘20 - ‘24
Bachelor of Science
ST. STEPHEN'S SCHOOL
‘16 - ‘20
IB Diploma