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Maram Mubarak

Sales Assistant
About

Enthusiastic hardworking individual with dedication to deliver a memorable fantastic customer service. confident assertive and helpful

Previous Brands
bateau store kings road
Harvey Nichols
London Court Hotel Kensington
Work Experience
Sales assistant
Dec ‘22 - Dec ‘23
bateau store kings road

Responsible for ensuring that every customer has an exceptional experience in store Offer genuine, informed advice and influence customer decision making based on understanding of what they wanted exactly ,show friendly manner which will be used to build relationships with each customer and secure long term repeat business.

Hotel Receptionist
Dec ‘21 - Nov ‘22
London Court Hotel Kensington

Duties: Provide a welcoming and accommodating service to all guests, Perform check-in and check-out duties while maintaining a professional, helpful and friendly attitude, promoting the services and facilities available to guests within the hotel and maximise revenue by up selling current promotions. Liaising with other departments like housekeeping, reservation and maintenance Monitor room allocations and process invoices and payment.

Fashion Sales Assistant
Sep ‘15 - Jul ‘16
Harvey Nichols

Responsible for ensuring that every customer has an exceptional experience in store Offer genuine, informed advice and influence customer decision making based on understanding of the products making and quality. show friendly manner which will be used to build relationships with each customer and secure long term repeat business.

Retail Experience
Retail Category
Premium
Work Environment
Department store
Boutique
High street store
Shopping centre
Product Category
Womenswear
Other
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Aftercare
Styling
Client Advising
Upselling
Cash register
Transactions
Returns & Exchanges
Packaging
Product demos
Product setup
Product labelling
Delivery processing
Stockroom management
Order preparation
Open/closing store
Languages
English
Education & Training
Chelsea College
‘14 - ‘15
NVQ Level 2 in Hairdressing,