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Yaw Amankwah

Retail Assistant
About

With a solid background at Nike and MANGO, I excel in customer service, stock management, and ensuring a seamless shopping experience. Skilled in various retail tasks, my passion for fashion retail drives me to consistently exceed customer expectations in dynamic team settings.

Previous Brands
Adidas
MANGO
Nike
Work Experience
Athlete (Retail Assistant)
Nov ‘22 - Now
Nike

• Maintaining good customer service practices and ensuring that the general satisfaction of the customer is always the biggest priority • Overseeing the replenishment of the store to ensure that all customers are able to find what they are looking for making for a seamless shopping experience for all our guests. • Handling customer service queries and efficiently catering to customer requests. • Receiving large deliveries in a timely manner and conducting stock takes.

Retail Assistant
Aug ‘22 - Nov ‘22
MANGO

• Maintaining high levels of customer satisfaction through excellent customer service practices. • Ensuring a positive shopping experience for the consumer by maintaining a fully stocked store.

Retail Experience
Retail Category
High street
Other
Work Environment
Flagship store
Shopping centre
High street store
Outlet
Product Category
Womenswear
Menswear
Accessories
Footwear
Responsibilities
Greeting
Transactions
Cash register
Online orders fulfilment
Packaging
Delivery processing
Open/closing store
Stockroom management
Complaint handling
Upselling
Client Advising
Returns & Exchanges
Product labelling
Health & safety
Store Maintenance
Languages
English - Native
Dutch - Basic
Akan - Basic
Education & Training
Queens Academy
‘18 - ‘20
-A Levels
Townsend Church of England Secondary School
‘13 - ‘18
GCSEs