With over a decade in luxury and high-street retail, I excel in customer service, sales, and merchandising. Fluent in English, Spanish, and Italian, I'm adaptable to fast-paced environments, with expertise in client relations, stock management, and achieving sales targets.
• Provided excellent customer service, building long-time relationships with clients. • Training and developing the staff in store. • Working to achieve the target set for the store. • Merchandising and point of sale. • Dealing with stock and deliveries. • Liaising with head office over returns and ordering new replacement stock. • Perform other tasks as assigned by the manager from time to time. • Hold the daily team briefs, share stores KPIs, and motivate the team to beat these. • Organising rota and dealing with staff issues including holidays overtime etc • Monitor local competitors. • Key holder duties.
• Deliver the best customer service. • Ensure all the stock is handled with care. • Maintain stockroom standards. • Visual merchandising. • Support the management team providing efficient data for the shop floor department. • Keep track of all paid items and transfer in-store • Prepare stock for sale. • Process payment and refunds through the cash till • Working to achieve the target set for the store. • Dealing with stock and deliveries. • Perform other tasks as assigned by the manager from time to time
• Deliver the best customer service. • Ensure all the stock is handled with care. • Maintain stockroom standards. • Visual merchandising. • Support the management team providing efficient data for the shop floor department. • Keep track of all paid items and transfer in-store • Prepare stock for sale. • Process payment and refunds through the cash till • Working to achieve the target set for the store. • Dealing with stock and deliveries. • Perform other tasks as assigned by the manager from time to time