Previous Brands
A Local Fashion Store in Seoul
A Local New Media Studio in Seoul
GUANYI JEWEL
Work Experience
Design
Jun ‘23 - Sep ‘23
GUANYI JEWEL
1.Understanding clients' needs and conducting research to provide personalized jewelry recommendations. 2.Fully responsible for the post-production photography and post-production process of jewellery making to ensure high quality image output to enhance customer satisfaction. 3.Actively participated in the planning and execution of successful online marketing campaigns. 4.Developed strong skills in customer service, research, and campaign coordination.
Sales
Jun ‘22 - Dec ‘22
A Local New Media Studio in Seoul
1. Assisted the streamers to select and prepare the clothes for sale 2. Provided support during the live-streaming process
Sales
Mar ‘22 - Apr ‘22
A Local Fashion Store in Seoul
1. Helped customers to match different clothes 2. Introduced the latest arrivals to customers
Retail Experience
Retail Category
High street
Work Environment
High street store
Boutique
Department store
Shopping centre
Product Category
Womenswear
Accessories
Watches & Jewelry
Responsibilities
CRM
Complaint handling
Client Help
Greeting
Styling
Product demos
Client Advising
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Product setup
Product labelling
Stockroom management
Order preparation
Delivery processing
Languages
Chinese - Native
Korean - Fluent
French - Fluent
Education & Training
Goldsmiths, University of London
‘23 - ‘24
Master Degree
Luxury Brand Management
Hongik University (South Korea)
‘19 - ‘23
Bachelor Degree
Textile Art • Fashion Design