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Sean Dixon

Customer Service Manager
About

My managerial experiences and knowledge of interior design and retail has equipped me with a diverse range of skills and attributes which enables me to succeed in my previous and future positions, despite any task or situation presented to me. I have a great track record in customer services and customer relations that enables me to deal with all situations and people, whether they be customers or working colleagues of mine. I am extremely hardworking, reliable and work well both in a team as well as using my own initiative, I feel that due to my managerial skills, I can turn my hand to any new discipline.

Previous Brands
Howdens, Kitchen and Joinery
HYGITECH
Nissan Europe B2s
of Fraser
Style Ideas
Ted Baker
Work Experience
UK Sales Manager
Aug ‘18 - Now
HYGITECH

UK Sales & Marketing ▪Managing client Accounts ▪Logistics ▪Accounting ▪Emails & phone calls – Front/Back office case management ▪Running Campaigns & creating new client accounts

Customer Service Agent
Jul ‘16 - Jun ‘18
Nissan Europe B2s

Customer service agent – phone lines ▪Raising cases ▪Corresponding to emails ▪Login calls and creating profiles

Technical Case Manager
Jul ‘16 - May ‘18
Nissan Europe B2s

Creating technical cases ▪Assisting customer with Nissan information ▪Escalating technical issues and problem solving ▪Emails and phone calls – Front office case manager

Project Manager / Consultant
Jan ‘14 - Oct ‘15
Style Ideas

Account Management ▪Following up sales/ clients satisfaction Project management ▪Design and planning ▪Sourcing resources ▪Sourcing suppliers ▪Managing people on the field Marketing ▪3D design and presentation ▪Representing the company for exhibitions and shows around the world ▪Creating Facebook/ Instagram pages

Project Manager/Kitchen Designer
Mar ‘08 - Dec ‘13
Howdens, Kitchen and Joinery

Managing private and commercial projects •Planning and designing •Trade and private sales Customer Sales/Sales Representative •Opening Accounts and Contracts •Generating New Business •Stock Control, General Sales •Run Local Council Contracts

Stockroom Manager Senior Sales
Nov ‘05 - Jan ‘08
Ted Baker

Managing Staff, Running the Store, Optimizing Sales •Merchandising, Tailoring •Training Staff, Recruitment

Stockroom Manager Senior Sales
Nov ‘05 - Jan ‘08
Ted Baker

Managing Staff, Running the Store, Optimizing Sales •Merchandising, Tailoring •Training Staff, Recruitment

Assistant Manager
Nov ‘05 - Jan ‘08
of Fraser

Assistant Floor Manager/ Visual Merchandiser
Nov ‘05 - Jan ‘08
Ted Baker

Languages
English - Native
93250 Villemomble, France