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Adesola Agbede

Customer Service Assistant
About

With a background in fast-paced environments, such as McDonald's and a pharmacy, I've mastered customer service, teamwork, and maintaining health and safety standards. My experience spans greeting to styling, particularly in luxury retail, showcasing my ability to deliver personalised service and maintain store excellence.

Previous Brands
City of London
Macdonalds' (Greenwich Peninsula Branch)
Work Experience
Crew Member
Oct ‘22 - Nov ‘22
Macdonalds' (Greenwich Peninsula Branch)

Worked with in the team in a fast-paced environment Ability to work under pressure I was able to be patient and friendly with customers that had any issues they had with their food items. I was punctual to every shift that was placed for me. I was able to follow the health and safety guidelines in the work environment.

Pharmacist Assistant
May ‘21 - May ‘21
City of London

. Worked to protect the privacy of customers and confidentiality of their documents. . Worked to promote an error free and productive Pharmacy department. . Pre-packed, assembled and correctly labeled medicines in preparation for dispensing. • Assisted pharmacy staff in preparing medications and filling orders. Received incoming supplies and stocked and stocked in correct locations Greeted customers and provided friendly, knowledgeable service. Kept pharmacy counter and related areas clean, neat and organized. Organized deliveries, enabled sufficient, correct drug supplies and safe, efficient delivery processes Checking for out of date items. Dealing with invoices or receipts. Communicating instructions to patient or caregivers.

Customer Service Assistant
May ‘21 - May ‘21
City of London

• Served as a friendly, hardworking, and punctual employee. • Organized and prioritized work to complete assignments in a timely, efficient manner. Functioned collaboratively with various partners. Remained committed to adding to my knowledge and skills base. • Implemented company policies and procedures, including health, safety and security Demonstrated service to customers, creating awareness, interest and sales. Performed in-depth research to answer more complex questions. Evaluated account and service histories to identify trends, using data to mitigate future issues. Collaborated with IT Department to provide quality control for customer service, production and output across IT operations. Being able to find information on the computer and to find and print some documents as instructed Using or producing a spreadsheet(Excel] to be able to understand fully the customer's feedback and information. Meeting the public and visit the local covid-sites to be able to improve the stablity of the local residence in Southwark. London

Retail Experience
Retail Category
Luxury
Work Environment
Boutique
Department store
Pop-Up
High street store
Flagship store
Shopping centre
Product Category
Womenswear
Accessories
Watches & Jewelry
Beauty & Fragrances
Footwear
Responsibilities
Greeting
Styling
Packaging
Client Advising
Product demos
Product setup
Store Maintenance
Open/closing store
Stockroom management
Languages
English - Fluent