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Yifan Zheng

Sales Associate
About

Enthusiastic postgraduate student with a positive attitude to work, seeking a part time position. Able to work up to 20 hours per week, including weekends. I'm ready to work as soon as possible. Throughout my previous professional experiences, I have meticulously honed my communication and interpersonal skills, recognizing their pivotal role in creating a positive and captivating shopping experience for customers. Enclosed herewith, you will find my resume, which thoughtfully outlines my relevant experiences and skill set. I would be greatly honored to engage in a discussion about how my attributes harmonize with the ethos of your brand and how they can further enhance the overall customer experience.

Previous Brands
Juewei Yabo(Duck
SanFu
Work Experience
Sales Associate
Sep ‘21 - Dec ‘21
Juewei Yabo(Duck

⚫ Customer Service: Accurately weighed and thoughtfully packed spicy snacks based on individual customer preferences; Proactively recommended new products. Prepared takeout orders efficiently, ensuring timely and accurate service. ⚫ Cleaning: Maintained cleanliness and organization in the sales area to enhance customer satisfaction.

Sales Associate
Jan ‘19 - Mar ‘19
SanFu

⚫ Skills: Serve customers at the tills; Assisted customers with packaging and managed clothing exchanges and returns. ⚫ Teamwork: Collaborated with the team to optimize shelf layout and maintain store aesthetics after closure.

Retail Experience
Retail Category
High street
Work Environment
Department store
Shopping centre
High street store
Boutique
Product Category
Womenswear
Accessories
Footwear
Responsibilities
Client Help
Greeting
Upselling
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Styling
Product labelling
Inventory control
Delivery processing
Stockroom management
Stock control
Order preparation
Store Maintenance
Product setup
Languages
English - Work Proficiency
Chinese - Native
Education & Training
University College London
‘22 - ‘24
MSc Infrastructure Investment and Finance
Renmin University of China (RUC)
‘18 - ‘22
Bachelor of Science in Mathematics