To work with complete integrity and enthusiasm with an esteemed organization and develop the skill set to meet the organization's vision and mission with dedication. Experienced in several thriving fast-paced hospitality environments. Takes and makes orders quickly and accurately for reliable, efficient service. Hardworking team player enhancing bar experiences through excellent customer care.
• Upheld high standard of cleanliness in all work areas to comply with health and safety regulations. • Made product recommendations to customers based on preference, food pairings and special promotions. • Maintained facility compliance with health codes, sanitation requirements and license regulations. • Received orders from wait staff and delivered beverages to guests. • Arranged glasses and plates to maintain organisation and attractive displays. • Tested and developed new cocktail recipes to add and complement menu selections. • Cleared tables, wiped countertops, and disposed trash to maintain sanitation standards. • Made product recommendations to customers based on preferences.
• Optimized customer experience, serving each guest with sincere, positive, and enthusiastic attitude. • Mixed drinks and served wine, beer, and non-alcoholic beverages for multiple guests simultaneously. • Confirmed ages of customers to identify eligibility and discontinued service to intoxicated guests.
• Drove team success by completing allocated tasks quickly and accurately. • Used strong communication skills to build positive customer relations, maintaining first-class company service and reputation. • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service. • Delivered great service by being adaptable, using initiative and communicating with diverse range of people.
• Consistently complied with workplace health and safety measures to minimize operational risk. • Reported missing or damaged items to management, quickly resolving stock issues to maintain production line efficiency. • Assisted team members with picking, packing, and processing tasks to increase overall warehouse efficiency. • Restocked shelves with strict attention to detail, utilizing time management and organization skills to maximize efficiency.
• Monitored compliance with workplace policies and safety objectives. • Aligned day-to-day activities with targets set by upper management. • Performed keyholding responsibilities to guarantee timely opening and closing of store. • Trained staff in till management practices including reviewing and reconciling daily transactions.