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Adil Omar

Client Advisor
About

With extensive experience in luxury retail, including roles at Louis Vuitton and IKKS, I excel in exceptional customer service and meeting sales targets. Skilled in client advising, storytelling, and upselling across various high-end product categories, I thrive in dynamic retail environments.

Previous Brands
IKKS
Louis Vuitton
Marriot Hotel
Kurt Geiger
The 02 Arena-London
The Natural History Museum-London
Mad Dog Film Casting
Oxfam- Richmond
AIRE Ancient Baths
Work Experience
Receptionist
Aug ‘23 - Now
AIRE Ancient Baths

Voted London's best spa in 2023, as an Aire receptionist duties include, greeting guests, hosting, rescheduling appointments and liasing with therapists for clients wants and needs

Senior Sales Consultant
Apr ‘21 - Jul ‘23
IKKS

Based in Amsterdam's luxury shopping street PC Hoofstraat, as a senior sales consultant, responsibilities included being key-holder and ensuring store target figures were met in addition to striving to strengthen and uphold the store's TT figures. Additionally, r

Client Advisor/ Fragrance Ambassador
May ‘18 - Feb ‘21
Louis Vuitton

As CA in Amsterdam's De Bijenkorf, I ensured strong sales figures with both local and international clients. Furthermore, my expertise was in Middle Eastern clientele and Vuitton's fragrance department where story telling and scent explorations were my areas of expertise. Furthermore, my client advisor duties included hosting at the boutiques front door, ensuring all clients were acknowledged and assisted based on their needs.

Front Staff/ Waiter
Sep ‘16 - Feb ‘18
Marriot Hotel

As front staff and waiter, my duties at the Marriot hotel were to assist guests at the bar, restaurant and to offer room service meticulously for Marriot hotels 5 star standards.

Sales Associate
Oct ‘15 - Aug ‘16
Kurt Geiger

Based in Selfridges, as sales associate for Kurt Geiger's mens shoe department, I provided exceptional service to clients from all walks of life, which saw me profit from creating a vast client database which strengthened my interpersonal skills and knowledge with the art of selling and the importance of product knowledge and savoire faire.

Visitor Guide Assistant
Jan ‘15 - Oct ‘15
The 02 Arena-London

Visitor assistant for Up at the 02 where I lead guided climbs and tour information in addition to photographing and working in the gift shop within the 02 arena. An overall hollistic role which taught me the importance of versatility and adaptability.

Visitor Assistant
Feb ‘14 - Jan ‘15
The Natural History Museum-London

As visitor assistant my duties included queue management, exhibition security, lost and found department and answering any questions of visitors and staff through radio and personal contact. One of the fastest pace jobs one can have, however, it was highly rewarding given the daily visitor figures.

Actor/Extra
Jan ‘14 - Aug ‘16
Mad Dog Film Casting

As an extra for Mad Dog film casting, I travelled across the country starring in documentaries, commercials and films with the likes McDonald's, Nurofen and feature film London Fields..

Mar ‘13 - Jan ‘14
Oxfam- Richmond

Volunteer As volunteer at Oxfam, my responsibilities were sales operations in addition to maintaining quality of all store items whether it be books, clothes and antiques.Furthermore, I ensured the store was neat and tidy with schedules hoovering and window cleaning.

Retail Experience
Retail Category
High street
Premium
Luxury
High-end luxury
Work Environment
Boutique
Department store
Shopping centre
Flagship store
Product Category
Menswear
Leather goods
Beauty & Fragrances
Footwear
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Aftercare
Storytelling
Styling
Client Advising
Upselling
Transactions
Cash register
Returns & Exchanges
Open/closing store
Languages
English - Native
Arabic - Fluent
Dutch - Work Proficiency
Somali - Fluent
Education & Training
The Hague University
‘18 - ‘24
Bachelor of Arts