A hospitality graduate working towards M.Sc(International Human Resource Management-CIPD 7) with a people first mindset, hoping and learning to work towards equal, diverse and inclusive work environment and help organizations be fair places of work as well as profit
Key Result Areas: • Responsible for Training & Development process, for all new hires, thereby ensuring high quality Orientation & On boarding experience. • Training of all IDP candidates for next level • New product launch and execution as per brand standard • Reported the supervisors on serious issues and imparted training in first aid procedures. • Partnering with HR in hiring new employees for Operations • Quarterly store team training on new process and refresher training. • Conducting SOP audit for reporting observations. • Maintaining an accurate HR data base with employee information. PREVIOUS EXPERIENCE
Key Result Areas: • Adhered to high service standards and contributing to guest' in-flight experience • Bagged training in business and first-class service of the finest foods and beverages • Assessed safety and security in the cabin before the flight takes off • Reported the supervisors on serious issues and imparted training in first aid procedures • Conducted current and ongoing strategic assessments of business-wide training & development programs and initiatives • Interfaced with process managers to understand all necessary aspects and needs of training, and ensured they are fully informed of the training and development objectives, purposes and achievements • Measured training outcomes and reviewed the quality of new curriculums for modification and budget alignment
INTERNSHIP • Industrial Exposure at "The Oberoi Rajvilas" Jaipur with core areas in food and beverage service and front office