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Karthiga Sethuprakash

Luxury sales and Marketing
About

With a proven track record in luxury retail, I excel in providing world-class customer service and personalised style guidance for brands like Chanel and Louis Vuitton. Skilled in sales, product knowledge, and maintaining premium store appearances, I'm passionate about enhancing the shopping experience for every customer.

Previous Brands
United Aircon
LuLu Hypermarket Saudi Arabia
Work Experience
Luxury Sales Associate
Jan ‘22 - Apr ‘23
AL Khobar

• Provided world-class customer service, offering personalized style guidance to clientele of luxury brands such as Chanel, Valentino, and Louis Vuitton. • Maintained a premium store appearance by handling and displaying luxury merchandise with care. • Stayed up-to-date with the latest collections and product knowledge of luxury brands to effectively assist customers. • Achieved sales goals and targets while upholding high standards of professionalism. • Collaborated and communicated effectively with team members to ensure customer satisfaction. • Handled luxury product transactions accurately and efficiently.

System Admin
Aug ‘17 - Jan ‘22
United Aircon

appropriate staff members.  Scheduled client appointments and coordinated with attorneys to ensure efficient use of their time.  Assisted with the preparation of legal documents, including contracts, agreements, and court forms, ensuring accuracy and compliance with legal requirements.  Maintained and organized client files, both physical and digital, ensuring confidentiality and easy retrieval of information.  Conducted legal research using online databases to support attorneys in case preparation and strategy.  Drafted and proofread correspondence, memos, and other written materials for internal and external communication.  Assisted in HR tasks such as maintaining employee records and processing payroll

Retail Experience
Retail Category
Luxury
Premium
High street
High-end luxury
Work Environment
Boutique
Department store
Shopping centre
Pop-Up
Outlet
Travel retail
High street store
Product Category
Womenswear
Menswear
Accessories
Leather goods
Watches & Jewelry
Beauty & Fragrances
Footwear
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Aftercare
Storytelling
Styling
Product demos
Client Advising
Upselling
Transactions
Online orders fulfilment
Packaging
Returns & Exchanges
Cash register
Product setup
Stockroom management
Stock control
Product labelling
Inventory control
Order preparation
Store Maintenance
Delivery processing
Health & safety
Open/closing store
Languages
English
Education & Training
Ulster University
Unknown - ‘23
Master Degree – MSc. International Business with Advanced Practice
Sri Ramanujar Engineering College
‘14 - ‘17
Bachelor Degree – Electronics and Communications Engineering
SRM University
‘11 - ‘14
Bachelor of Engineering in Computer Science and Engineering
Shri A Ganesan Matriculation Higher Secondary School
Unknown - ‘11
High School Diploma