An experienced Retail Assistant, I excel in delivering superior customer service and managing stock effectively. My position at Robert Dyas refined my skills in sales processing and merchandise selection. Being highly adaptable, I thrive in diverse retail settings and show flexibility with tasks and schedules.
• Delivered outstanding in-store experience through positive and attentive customer service. • Greeted customers and helped with selecting merchandise, finding accessories and completing purchases. • Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays. • Processed product returns, ensuring items were clean and resalable.
• Storing skates properly when not in use • Handling cash transactions for rental fees and sales of skates • Ensuring customer safety by checking for proper fit and lacing of skates • Answering customer questions about ice skating and equipment • Keeping the skate rental area organised and clean.
• Ensuring safety and security of fans and staff • Maintaining order and crowd control • Monitoring stands and concourses • Dealing with emergency situations • Assisting disabled fans
• Demonstrated proper food handling and safety standards. • Warmly greeted customers and proactively reduced wait times. • Offered exceptional customer service with strong product knowledge. • Prepared and packaged orders with precise presentation skills.