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Ilaria Fagiolo

Trilingual Executive Assistant
About

Quadrilingual speaking, determined and ambitious, able to work under stress, flexible and able to adapt to a multicultural environment. I have excellent relational and communicational skills, able to pick up new systems and procedures quickly. If you would be interested in my skills, please do not hesitate to contact me and I will be happy to answer any questions that you may have related to my experiences.

Previous Brands
BUSINESS EVENT
EURODISNEY ASSOCIES
GEOS Group
L Catterton
Max Mara sas
MINISTERE DES AFFAIRES ETRANGERS
Mirakl
Novamont
Réflectiv Window Films
Starwood Hotels & Resorts Worldwide, Inc.
Terre Blanche Hôtel Spa/ La Bastide de Gordes/ Aman Mélézin/ Château de la Chèvre d'Or
Work Experience
Executive Assistant
Jul ‘23 - Now
L Catterton

Mission: Executive Assistant Managing Partner Real Estate ► Managing complex agenda, meeting organization with the team and clients based in London, New York, Montréal, and Tokyo. ► Coordinating travel arrangements for the Managing Partner and his team of 3 people ► Admin tasks like expenses, liaising with the accountant team, preparing PPT presentations.

Customer Success Assistant
May ‘21 - Jun ‘23
Mirakl

Managing the executive's day-to-day calendar, including making appointments and prioritizing the most sensitive matters. Coordinating travel arangements for EVPs and other CS team members. Providing administrative assistance including expense management for EVPs Performing event organization such as Global Customr Success kick off and Global Sales Kick off meetings ( more than 200 people), Management Team offsite. Putting in place a consistent cadence of executive meetings with top Customer Working closely with the CS Project Management Officer on selected cross-functional projects

Bilingual Executive Assistant
Oct ‘20 - Feb ‘21
Novamont

Liaise with the Italian headquarter to manage the sales and accountancy tasks for French customers Liaise with the accountant for Invoices payment Assistance to the General Manager ( presentations, agenda, organizing travels

Executive Project Assistant
Nov ‘18 - Oct ‘20
GEOS Group

Planning management (90 people) Book transport and accomodation for overseas employees (over 200 people) Managing Visa process for employees Resolve correspondence, complaints and queries Liaise with staff and clients Keep updated employees records Oversee the accounting, costing and billing Availability 24/7

Export Assistant
May ‘18 - Oct ‘18
Réflectiv Window Films

► Contacting potential clients/prospect ► Competitors’ analysis in Italy ► Organizing the Company participation in International fairs (logistic aspects and budget control) ► Oversee shipments to foreign countries

Seasonal Réceptionnist / Night Audit
Mar ‘15 - Oct ‘17
Terre Blanche Hôtel Spa/ La Bastide de Gordes/ Aman Mélézin/ Château de la Chèvre d'Or

► To manage the front desk during night shifts and being responsible for billing invoices checking ► Customer service to an international demanding clients. promote and increase hotel services

Event sales trainee
May ‘14 - Oct ‘14
Starwood Hotels & Resorts Worldwide, Inc.

Reservations of meetings, answering queries from international customers, organising conferences.

Front Office Assistant
Sep ‘13 - Apr ‘14
BUSINESS EVENT

Answering calls, assisting with administrative and logistical tasks such as organising meetings, compiling information and documentation, preparing report and answering queries.

Sales Assistant
Sep ‘12 - Jul ‘13
Max Mara sas

Sales and assistance to customers

Sales Assistant
Apr ‘11 - Jul ‘12
EURODISNEY ASSOCIES

SALES, ASSISTANCE TO GUESTS AND CASH HANDLING

INTERNS
Dec ‘10 - Apr ‘11
MINISTERE DES AFFAIRES ETRANGERS

Assisting the Head of the Italian delegation for Antarctic. Organising the missions of the Italian delegation to international meetings. Assisting with administrative and logistical tasks, such as organising meetings, compiling information and documentation, preparing report and answering queries.

Languages
ENGLISH
FRENCH
ITALIAN
SPANISH
Education & Training
Sapienza Università di Roma
‘08 - ‘10
Master's degree
Sapienza Università di Roma
‘02 - ‘10
Bachelor's degree
Paris, France