With a BA in Fashion Textiles and luxury retail experience at Harrods, I excel in offering personalised client services. Skilled in achieving sales targets and merchandise management, I quickly adapt to new environments, always aiming for excellence in customer satisfaction and collaboration.
• Interacted closely with clientele to discern their preferences and provided tailored, refined guidance, fostering repeat purchases. • Acquired a comprehensive understanding of the designated luxury brand Alessandra Rich within a brief timeframe. • Managed and showcased luxury merchandise while upholding a premium standard of store presentation. • Achieved sales goals and targets through exceptional attentiveness to clients, resulting in being one of the top three-selling brands.
• Collaborated with the festival manager to streamline event operations. • Successfully oversaw sales operations at festival-ticketed events using 'Event-Brite' to meet the set targets. • Maintained accurate records of cash floats, card transactions, and donations, ensuring financial transparency and accountability throughout events.
• Specialised in the creative manufacturing of personalised embroidered products. • Pursued the objective of enhancing the value of garments to foster stronger consumer connections to reduce overconsumption, hence reducing textile waste. • Used the SWOT analysis to meet the customer needs and translated findings into prototypes using various mediums such as Excel sheets, pencil sketches, watercolours, and mood boards. • Digitized designs for efficient production processes on a semi professional machine (Brother VR). • Took proactive steps to acquire proficiency in crafting impactful social media marketing strategies aimed at engaging online consumers.
• Maintained the security of the branch, closing tills, money handling and writing cheques • Supervised a team of sales assistants of 3-4, including training new colleagues • Introduced new promotions to customers - Increased daily target by 58%
• Prepared Tajima for CAD, including inserting colour orders, solving threading issues and digitising using wilcom • Accurately framed the garments for the CAD • Recovered samples with attention to detail after technical and design issues • Selected a diverse array of project materials, meticulously selecting each item based on its quality and suitability for the task.
Jubai is a very hard working, friendly, committed and trustworthy person. She learns new things very quickly and on top of that always acts proactively. She delivers great results working by herself as well as in a team. I have worked with a few fashion assistants but she was undoubtedly the best. I would be very happy to have her in my team.