With proven expertise in enhancing customer satisfaction and maintaining sales floor stock at Sainsbury and World Duty Free, I excel in high-pressure retail environments. Fluent in English, Hindi, and Urdu, my multifaceted skills ensure exceptional service standards across diverse product categories.
Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints. • Resolved customer issues using strong interpersonal skills and conflict resolution techniques. • Answered customer telephone calls promptly and improved on-hold wait times. • Adhered strictly to policies and procedures for continued company compliance. • Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints. Resolved customer issues using strong interpersonal skills and conflict resolution techniques. Answered customer telephone calls promptly and improved on-hold wait times. Adhered strictly to policies and procedures for continued company compliance. Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns. Maintained sales floor stock levels through consistent monitoring and regular replenishments•
Shakira Contributes to company business goals by helping the marketing team improve sales materials. Shakira is Effective in cross-selling skills with clients making purchases. beyond the most popular products. Shakira Shows strong time management, with a calendar that has a good balance between closing deals and reaching out to new leads." Shakira Hits daily sales activity goals with strong organization and dIn research skills.