An ambitious and goal orientated performer who will always provide my customers with impeccable quality service that meets their needs and expectations. My communication, compassion and people-centric nature has afforded me excellent interpersonal skills.
• Partnered with other businesses to create joint promotional initiatives • Increased brand awareness by 5% through successful execution of promotional campaigns and events. • Created an effective storytelling narrative that inspired donors to contribute to the cause
• Governed the concierge and ensured a professional and welcoming environment for customers. • Effectively handled a high volume of tasks, including answering phone calls, responding to emails, and addressing guest inquiries. • Provided administrative support to hotel management by maintaining records, updating guest proFles, and assisting in various ofFce tasks.
• Assisted in inventory management by monitoring stock levels, conducting regular stock checks, and restocking merchandise as needed. • Managed cash transactions accurately and efFciently, ensuring a seamless checkout process for customers. • Addressed customer concerns and inquiries in a timely and professional manner, consistently achieving high customer satisfaction ratings.
• Interacted professionally with clients and customers, delivering outstanding customer service. • Collaborated seamlessly with fellow Bexible staff members and client teams to ensure efFcient workBow and task completion. • Successfully fulFlled diverse roles across multiple industries, showcasing adaptability and versatility.
• Provided attentive and personalised service to ensure a memorable dining experience. • Effectively address customer inquiries, make recommendations, and accommodate special requests, resulting in consistently positive feedback. • Prioritise effective communication to prevent errors and guarantee a smooth dining experience for guests.