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Ramazan Kastrati

Assistant
About

I am a highly motivated, passionate and adaptable individual who maintains a professional manner in the workplace. I am able to work well under pressure whilst meeting deadlines. I work well as part of a team and can also work independently using my own initiative. I am currently looking for an opportunity where I build on existing skills and gain new skills.

Previous Brands
Barking Town Centre Market
Barwick Manor Hotel
Frasers Group PLC
Odeon
Pannas Restaurant
Work Experience
Cashier / Usher
Feb ‘22 - Now
Odeon

One of the largest global Cinema chain in the UK Cashier / Usher • Retain positive customer service • Handling guest enquiries • Restocking food and serving alcohol beverages • Preparation of hot/cold food • Ticketing • Ushering in screen halls

Sales Assistant
Sep ‘20 - Dec ‘21
Frasers Group PLC

A Leading store and online retail outlet for sports goods and other intellectual property. Sales Assistant • Working in a team to ensure positive customer service • Following instructions • Organizing time-tables • Leading on sales • Time management

Waiter / event host
May ‘18 - Dec ‘19
Barwick Manor Hotel

3 Star hotel, located in Rainham Waiter / event host • Leading a team • High quality customer service • Handling dealing of deliveries • The maintenance, cleaning of the hall • Working at large guest hotel events • Concierge support / service

Waiter
Oct ‘17 - Feb ‘18
Pannas Restaurant

Indian Restaurant located in Romford, Essex at the City Pavilion Waiter • Meeting and greeting customers entering the restaurant • Taking customer orders • Serving customers food and beverages • Dealing with customer questions and issues • Taking cash and card payments

Business Assistant
Apr ‘15 - Sep ‘15
Barking Town Centre Market

London Borough of Barking and Dagenham Business Assistant • Setting up the stall • Selling bedding products to customers • Dealing with customer questions and issues • Ensuring market stall is always fully stocked and is visually appealing

Retail Experience
Retail Category
High street
Premium
Work Environment
Department store
Shopping centre
High street store
Product Category
Menswear
Womenswear
Footwear
Accessories
Responsibilities
Greeting
Complaint handling
Client Help
Client Advising
Upselling
Transactions
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Product setup
Product labelling
Inventory control
Delivery processing
Stockroom management
Stock control
Order preparation
Languages
English
Education & Training
Havering College
Unknown - ‘19
Business & Logistics
Havering College
Unknown - ‘18
GCSE Maths & English
Havering College
Unknown - ‘17
BTEC Level 3 Business