With extensive experience in retail leadership, I specialise in driving sales and enhancing profitability across global duty-free and luxury retail operations. Fluent in multiple languages, I excel at strategic planning and adapting to diverse retail environments, ensuring seamless operations and exceptional customer experiences.
Responsible for the P&L of UAE, Kuwait, Jordan, Egypt, India, Sri Lanka 1000 employees, USD 400M sales duty free stores mono and multi-brand. Previously responsible for Hong Kong, Macau, Korea and Cruise Asia, 600 employees, USD 290M sales duty free stores mono and multi-brand.
Strategic and Operational Consulting for retail companies: Jacques Scott Wines & Liquors (Caribbean Nations), Fauchon (France), Duty Free City (USA), TempodiSconti.it (Italy)
Leading Caribbean retailer specializing in watches, jewelry, diamonds, fragrances, cosmetics, sunglasses, Cuban cigars - 190 employees. STRENGHT • Management of the turnaround process of the organization through creation and execution of a strategic plan leading to sales optimization and return to financial profit • Turned EBITDA from negative to +21% of sales
Retail branch of Rome Airports until the acquisition of the company by Lagardère Services Travel Retail in 2011 for €230 million. • I realized with my team +83% sales in 5 years on a mature business, substantially increasing the profit line during the same period of time. • Definition of the merchandising strategy in partnership with brand owners, trading terms negotiation • In sourcing of logistics leading to delivery-to-demand and inventory optimization
• Strategic and operational turnaround process for 11 ships generating profit in year 2 while the unit was not profitable; • Definition of the merchandising strategy in partnership with brand owners, trading terms negotiation
Operation manager Italy and Germany
District manager France, Switzerland and Italy
Car-lubricating oil sales manager for specialty stores in the East of France (2 years), then moved to the gas station business unit as convenient store Area sales manager (3.5 years).