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Tutu He

Kitchen assistant was my most recent job.
About

I excel in customer service and efficient transactions with experience as a cashier at Yuki's Nail Shop. Adaptable to fast-paced retail environments, I am dedicated to enhancing customer experiences through proactive sales and attentive listening.

Previous Brands
Coverstaff London
Yuki's Nail shop
Amazon
Work Experience
Sales Assistant
Jun ‘23 - Jul ‘23
Amazon

Working at Amazon for work experience has allowed me to give insight of my own ideas in a group of 5 and we had to present to a big audience and sell the product that we had to produce to them. This gained my confidence in working together with my teammates when also solving problems and found solution into it. I had the best experience and opportunity that was given to me and I took it as a positive step for me to use this on the outside world.

Kitchen porter
Nov ‘22 - Dec ‘23
Coverstaff London

I did well working in hectic food preparation environments, collaborating and teaming up with other employees to finish jobs quickly. utensils, cookware, glasses, and serving dishes were meticulously cleaned while upholding the highest standards of hygiene and presentation. worked under pressure during busy periods without sacrificing the level of the job produced.

Cashier
Jan ‘22 - Oct ‘22
Yuki's Nail shop

promptly handled sales, exchange, and refund procedures to cut down on client wait times. shorter wait times for customers because to improved checkout procedures. every day, the opening and closing procedures were finished. handled client concerns and provided information on store merchandise. demonstrated exceptional customer service, proactive sales, and attentive listening.

Retail Experience
Store Approvals
John Lewis
Retail Category
High street
Premium
Luxury
High-end luxury
Other
Work Environment
Boutique
Department store
Shopping centre
Pop-Up
Flagship store
High street store
Travel retail
Outlet
Other
Product Category
Menswear
Womenswear
Leather goods
Accessories
Watches & Jewelry
Footwear
Beauty & Fragrances
Other
Responsibilities
Client Help
Greeting
Complaint handling
Aftercare
Returns & Exchanges
Packaging
Online orders fulfilment
Cash register
Transactions
Styling
Client Advising
Product demos
Upselling
Product setup
Product labelling
Inventory control
Delivery processing
Stockroom management
Stock control
Order preparation
Store Maintenance
Open/closing store
Health & safety
Languages
English - Fluent
Mandarin - Fluent
Education & Training
The City Academy Hackney
Unknown - ‘24
A-Levels BTEC Business
The City Academy Hackney
Unknown - ‘24
A-Levels BTEC ICT