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Fotima Rafikova

I am responsible for my work
About

With my background as a Corporate Chef at The Abercorn Arms, I've mastered customer service, inventory management, and hygiene standards. Keen to apply these skills in retail, I bring dedication and the ability to thrive in fast-paced environments.

Previous Brands
The Abercorn Arms .
Work Experience
Chef
Sep ‘22 - Now
The Abercorn Arms .

• Met high standards of food hygiene and safety. • Demonstrated respect, friendliness and willingness to help wherever needed. • Engaged with stakeholders to build relationships and brand awareness. • Applied positive customer service approach to increase satisfaction levels. • Monitored and updated stock levels and inventory databases.

Retail Experience
Responsibilities
Client Help
Aftercare
Returns & Exchanges
Product labelling
Recommendations
Rahim
Direct manager - Chef, The Abercorn Arms .
Sep 2022 -

Fotima was a very organised and prompt member of the team. She kept a very good control of stock and knew how to manage her time well. She also has experience helping with customer service behind the bar and floor. Thank you Rahim

Languages
Russian - Work Proficiency
English - Fluent
Persian - Fluent
Uzbek - Native
Education & Training
West Thames College
‘23 - ‘24
Level 2 in Gateway Business Management
Queen's English School
‘22 - ‘22
B2 in English
SAMARKAND BANK COLLEGE
‘17 - ‘20
Level 2 in Accounting and Audit