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Clifford Pinto

Customer Service Representative
About

With a solid foundation, I've honed my skills in customer service, transaction handling, and teamwork to drive sales and ensure customer delight. Proficient in English, my diverse abilities from client advising to inventory management makes me an adaptable asset in retail settings.

Previous Brands
Morgan Stanley
Poptates India
Work Experience
Customer Service Representative
Jan ‘19 - Jun ‘19
Pop Tate's

Provided exceptional customer service by addressing inquiries and resolving issues in a timely and professional manner. Operated cash register and processed transactions accurately. Collaborated with team members to achieve sales targets and maintain customer satisfaction.

Summer Internship
May ‘18 - Jul ‘18
Morgan Stanley

Provided customer assistance by offering product information and facilitating order processing, enhancing customer satisfaction and contributing to sales growth. Demonstrated teamwork by achieving personal targets and aiding colleagues during high-demand periods, fostering a collaborative and supportive work environment.

Retail Experience
Retail Category
Other
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Aftercare
Product demos
Client Advising
Upselling
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Product labelling
Product setup
Stockroom management
Order preparation
Store Maintenance
Languages
English
Education & Training
Coventry University
‘24 - ‘25
MSc. Global Financial Trading
St. Andrew's college of Science, Arts & Commerce
‘17 - ‘20
Bachelor of Commerce