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Meer Dabagh

MSc Computing and Information Systems graduate with working experience as a retail assistant for department stores.
About

With a foundation in supporting retail operations at Next and Debenhams, I excel in using technology to enhance customer service and thrive under the pressure of peak sales periods. Fluent in English and Kurdish, my expertise spans across high street to premium retail sectors, specializing in menswear, womenswear, accessories, footwear, and beauty products.

Previous Brands
Debenhams
Syft
Next
Harrods
Work Experience
Xydrobe VR Cinema Tech
Jun ‘24 - Now
Harrods

- Host VR experiences, providing an engaging and immersive experience for high-profile clients. - Troubleshoot technical issues to ensure the seamless operation of VR equipment. - Collaborate with team members to set up and maintain VR installations. - Communicate effectively through Slack to coordinate with the team and address any issues promptly.

Retail Store Colleague
Jun ‘22 - Sep ‘22
Next

• Processed customer orders with accuracy and efficiency. • Utilised new technologies to enhance customer service. Developed strong customer relationships and resolved issues • promptly.

Retail Store Colleague
Dec ‘20 - May ‘21
Debenhams

• Provided expert sales advice and maintained a clean store environment. • Demonstrated strong time management skills during busy sales periods.

Retail Experience
Retail Category
High street
Premium
Luxury
High-end luxury
Work Environment
Department store
Shopping centre
High street store
Pop-Up
Product Category
Menswear
Womenswear
Accessories
Footwear
Beauty & Fragrances
Responsibilities
Greeting
Client Help
Complaint handling
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Client Advising
Transactions
Product setup
Product labelling
Inventory control
Order preparation
Store Maintenance
Product demos
Languages
English - Native
Kurdish - Fluent
Education & Training
Cardiff University (Prifysgol Caerdydd)
‘21 - ‘23
Master of Science in Information Systems
Queen Mary University of London
‘17 - ‘20
Bachelor of Science