With luxury retail experience at Primark, I excel in customer service and team training. Fluent in English and Bengali, with proficiency in Hindi, I'm adaptable to various environments and passionate about fashion, always maintaining a keen eye for detail.
• Enhanced IT system efficiency by 30% through strategic maintenance. • Reduced stock loss by 25% with effective shop floor management. • Trained over 20 new hires, improving team efficiency and service quality. • Improved Operational audit compliance score from 83% to 97%. • Improved EHS audit compliance score from 87% to 98%.
• Contributed to a 10% increase in sales floor efficiency. • Improved customer transaction speed by 13%.
During our time together, I found MD to be a dedicated and reliable colleague. He consistently demonstrated a strong work ethic, excellent customer service skills, and a willingness to go above and beyond to ensure tasks were completed efficiently. He has an excellent ability to work well within a team and handle challenging situations with a positive attitude. I believe these qualities will greatly benefit him in his future endeavours. I am confident he will make a valuable addition to any team.