As a multilingual Sales Assistant with experience at The New Yorker, I excel in POS systems, inventory management, and customer service. My ability to adapt to various retail environments ensures exceptional experiences for customers in dynamic settings.
• Greeted guests and checked them in and out of the hotel. • Answered phone calls, emails, and inquiries from guests. • Scheduled appointments and arranged transportation for guests. • Managed reservations and ensured accurate billing for guests. • Assisted with administrative tasks such as filing, data entry, and ordering supplies.
• Took customer orders and processed payments using a POS system. • Served food and beverages to customers and ensured customer satisfaction. • Maintained a clean and organized dining area. • Assisted with opening and closing duties, including cash handling and inventory management. Volunteer, DEF Non-profit, Barcelona, Spain (2021) • Assisted with fundraising events and outreach efforts. • Translated materials and communications for non-English speaking attendees and volunteers. • Managed the registration desk and assisted attendees with check-in and inquiries.