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Wasswa Hussein Genza

Sales representative
About

With proven experience in commercial sales and customer service, I excel at promoting products and ensuring customer satisfaction. My adaptability and positive business relationships highlight my commitment to retail excellence. Basic English proficiency supports effective communication in diverse environments.

Previous Brands
ROOH ALSADAF PROJECT MANAGEMENT SERVICES DUBAI
ATLANTIS THE PALM DUBAI (Outsource)
Chelsea Plaza Hotel
Work Experience
Commercial Sales Representative
Feb ‘23 - Jan ‘24
ROOH ALSADAF PROJECT MANAGEMENT SERVICES DUBAI

v Selling products and services using solid arguments to prospective customers. v Maintaining positive business relationships to ensure future sales. v Present, promote and sell products/services using solid arguments to existing and prospective customers v Perform cost­benefit and needs analysis of existing/potential customers to meet their needs.

FnB Attendant
Jan ‘19 - Dec ‘22
ATLANTIS THE PALM DUBAI (Outsource)

v Delivered food and drinks to tables in a timely and accurate manner. v Sanitized tables and fallowed proper clearing methods to avoid food borne diseases. v Backed up dish washing staff by polishing dishes, glasses and cutlery. v Cleared tables Immediately after guests left in preparation for next service. v Assisted waiters with table settings and beverage refills to support high volume shift.

MUSICIAN / PERSONEL DRIVER
Jan ‘15 - Oct ‘19
Chelsea Plaza Hotel

Responsibilities v Picking up artist and event performers from the airport to the hotel. v Demonstrated ability to deal peacefully with unforeseen circumstances or delays and use advanced driving techniques to better improve time management and safety. v Drive V.I.P guests or artists to various destinations of performance as programmed and upon srequest out of working hours with knowledge of various cities and efficient routes. v Provided guests with information on hotel's services and directions to resort key attractions. Coordinated with Disney resorts customer service relations group regarding schedules and other promotionsthat can be given to guests. v Operate the vehicle in a safety oriented manner while maintaining a high comfort level v Prioritized and disseminated all travel arrangements of corporate executive with management staff. v Dropping off co-workers later night after work to their home locations.

Retail Experience
Retail Category
High street
Premium
Luxury
High-end luxury
Other
Work Environment
Department store
Shopping centre
Outlet
Product Category
Menswear
Accessories
Womenswear
Leather goods
Watches & Jewelry
Footwear
Other
Responsibilities
Greeting
Client Help
Complaint handling
Product demos
Upselling
Cash register
Transactions
Returns & Exchanges
Packaging
Online orders fulfilment
Product labelling
Delivery processing
Order preparation
Open/closing store
Recommendations
Yahaya Kato Mutabazi
Senior colleague - Marketing Manager, ROOH ALSADAF PROJECT MANAGEMENT SERVICES DUBAI
Feb 2023 - Jan 2024

I am writing to wholeheartedly recommend Wasswa Hussein for a position within your company. I had the pleasure of working with Hussein as his Senior Colleague at Rooh Alsadaf Project management Services Dubai for 2 years. During this time, Hussein served as a Commercial Sales Representative, and I held the position of Marketing Manager. Hussein consistently impressed me with his excellent communication skills, strong negotiation abilities, and the ability to build rapport with clients. He consistently exceeded expectations, exceeding his sales quota by 15% in the 3 years he worked under me. Beyond his sales acumen, Hussein is also a reliable, team player and problem-solver. He consistently collaborated effectively with both the marketing team and other departments to ensure a seamless customer experience. His positive attitude and willingness to go the extra mile made him a valuable asset to our team and we enjoyed working with him. I am confident that Hussein's skills and experience would be a significant benefit to your organization. He is a highly motivated and results-oriented individual with a strong work ethic. I have no doubt that he will quickly become a valuable member of your team. Please feel free to contact me at kmutabazi@gmail.com if you have any questions or require further information. Sincerely, YM Kato

Languages
English
Education & Training
Alison Online School
‘24 - ‘24
MENTALHEALTHSTUDIES
Makerere University
‘04 - ‘06
Master of Technology in Information Technology
Yale High School
‘02 - ‘03
Master of Education
KASAWO SECONDARY SCHOOL
‘98 - ‘01
Master of Education