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Nikita Jaitly

Retail Assistant
About

I am a proactive retail sales assistant with experience at Farrow & Ball and Oseyo. Skilled in customer service, upselling, maintaining displays, and managing communication channels, I excel in fostering positive customer relations across diverse environments.

Previous Brands
Farrow & Ball
Oseyo, H-mart
Creative Events
The Southgate Club
Work Experience
Showroom Assistant
Jan ‘23 - Jan ‘24
Farrow & Ball

Engaging in proactive sales and upselling activities within the Farrow and Ball system. Managing communication channels, encompassing phone and email. Facilitating seamless communication and collaboration with customers throughout various project phases. Resulting in positive customer reviews.

Shop Assistant
Jan ‘22 - Jan ‘23
Oseyo, H-mart

Taking deliveries and checking delivery notes Working at the cash till- cashing up and sorting receipts Aiding customers in selecting or locating products Arranging and maintaining shop displays

Events Worker
Jan ‘17 - Jan ‘18
Creative Events

Extensive front of house service, including handling cash and EPOS systems, as well as bar work Interacting with customers of many different backgrounds in a helpful, vibrant and efficient manner Working in a variety of environments, such as exhibition centres, outdoor events and concerts.

Bar Staff
Jan ‘17 - Jan ‘18
The Southgate Club

Interacting with regular customers ensuring quality of service was consistent Making a variety of drinks for events and regular bar service Replenishing the bar stock and keeping the area clean and organised

Retail Experience
Retail Category
Luxury
Work Environment
Other
Product Category
Other
Responsibilities
Storytelling
Greeting
Aftercare
Complaint handling
Client Advising
Upselling
Transactions
Cash register
Returns & Exchanges
Order preparation
Delivery processing
Open/closing store
Health & safety
Stock control
Inventory control
Product labelling
Stockroom management
Store Maintenance
Languages
English - Native
Education & Training
CENTRAL SAINT MARTINS, UAL
‘18 - ‘21
Bachelor of Arts
Graphic Communication Design
Kensington and Chelsea College
‘16 - ‘17
Level 4 UAL Art and Design Tech
Art and Design