I'm a dedicated retail professional with extensive experience as a Sales Assistant and Merchandiser in top UK stores like Marks & Spencer and Morrisons. I'm skilled in customer service, cash handling, visual merchandising, and maintaining efficient store operations.
• Operating cash registers and accepting payments • Customer enquiries and complaints handling • Help customers with inquiries -provide advice, styling tips and product knowledge • Exceed weekly KPI's success rate • Look after overall cleanliness and maintenance of the store.
• Meeting both daily individual and store budget • Approve and process incoming stock • Managed store operations with key holding responsibilities • Maintained professional demeanor at all times as the face of the brand
Cash handler • Maintained professional demeanor at all times as the face of the brand • Build and sustain customer-focused store cultures to facilitate a pleasant shopping experience • Provided excellent customer service with the aid of product knowledge • Implemented strategies to promote the store promotions.
• Serving food maintaining store requirements and satisfaction • Dealing with various customer enquiries. • Opening and closing the business and shop including cash up. • Helping team members to run the store as smoothly as possible.
• Resolved customer disputes and complaints • EVectively processed stock inventories weekly and organized floor merchandise • Responsible for register handling and daily banking • Help customers with enquires - provide advice, styling tips and product knowledge
• Providing support to the customers to make their shopping experience friendly and comfortable. • Conducting 'gap scan' to identify needs of stock and keeping it updated for better and perfect inventory management. • Maintaining FIFO process to ensure business process is followed properly and saving customers from getting expired products. • Helping colleagues of other departments whenever required in case they are short staff • Motivating others to show their best performance so that the business benefits from it and the employees are not identified as non-productive ones.
• Helping the management to ensure smooth operation of the surgery by identifying needs of resources, particularly, human resource • Supervise employees so that they perform there duties properly and provide the best customer services • Cashing up employees of the sales department to ensure accuracy of payment • Motivating employees and guiding them to achieve their target at work in time • Preparing monthly report and presenting to the management to identify ways of improving bisiness perfomance. Voluntary Activities: