With a robust background in customer service and retail operations at Whole Foods Market and Parmar Boot House, I thrive in dynamic settings. Proficient in cash handling, product presentation, and ensuring customer satisfaction, my basic English skills complement my passion for exceptional retail experiences.
• Tills Duties: Process customer transactions and handle cash registers. • Barista: Prepare and Make all kinds of cofees and teas, preparing espresso shots using a cofee machine, creating all kinds of variety of cofee beverages, teas and speciality drinks. • Properly pack, wrap, and price products for retail sale. • Slicing, Cuting, Weighing, Packing, and Pricing the products for sale. • Monitor and restock bakery items, ensuring suficient supplies are available. • Deliveroo duties: Bringing out and collecting all the products from all over the store for Deliveroo orders by customers and assisting customer service. • Cleaning and restocking displays. • Helping with cleaning and order for opening and closing shifts.
• Content Creation: Made social media posts, blog posts, creating videos, designing infographics. • Social Media Marketing: Used social media platforms like Facebook, Instagram, Twiter, and LinkedIn for marketing purposes. This includes creating content, running ads, and engaging with your audience. • Email Marketing, Google Business, Google ads, Social Media Marketing, Video Marketing, Influencer Marketing. • Content Management Systems (CMS): Proficiency in using CMS platforms like WIX to create and manage websites and blogs. • Graphic Design: Design skills for creating visually appealing graphics and images foe social media, websites, and other marketing materials.
• Helped customers complete purchases, locate items, and join reward programs. • Monitored self-checkout systems and provided help in resolving complex problems. • Answered problems about store policies and addressed customer concerns. • Operated cash registers for cash, check and credit and transactions with excellent accuracy levels.