I would describe myself as customer-focused, continuously navigating high-stress situations calmly and effectively. Utilizing exceptional rapport-building skills to develop strong relationships with customers, continuously exceeding demands and driving repeat business. I'm currently looking for internship or apprenticeship based opportunities as I love to learn as well as work.
• Greet customers with a friendly and professional attitude and ask them what type of look or service they are interested in during their visit. • Recommend products to individuals based on skin type, skin tone, and personal style preferences. • Being able to adjust to different stores and still offering excellent service with only brief knowledge such as Chanel, Dior, Dermalogica, Hermes and etc.
• Creates a welcoming environment and provides excellent customer service including learning about products • Keeping stock, clean and presentable at all times. • Maintaining shop floor standards and keeping my designated area tidy while helping out colleagues keep their section tidy • Using my product knowledge to help customers decide what's right for them. • Opening the store in the morning & closing it at the end of the day. • Using the stores iPods to process iPod sales and check stock and availability online for customers • Processing Payments and Refunds using the stores tills
• Washed utensils and dishes and made sure they were stored appropriately increasing overall levels of hygiene. • Cleaned the kitchen, surrounding areas and equipment to ensure kitchen cleanliness and hygiene was maintained to a high level. • Processed cash, credit card and contactless payments and returned change to customers with accuracy and integrity. • Welcomed customers when they arrived at the restaurant with a friendly demeanor and high levels of customer care.
Going to various different designer brands such as Chanel, Louis Vuitton and counterless others to source items for clients.