I have extensive retail experience, including roles at Gap and Sports Direct. I excel in organising shop floors, managing tills, and customer assistance. My adaptable skills ensure smooth operations in fast-paced environments, consistently providing exceptional service.
As a call centre worker my responsibility was to answer calls from customers, answer queries to the best of my ability, all whilst following company guidelines.
My role was to organise shop and inventory floors, work behind tills, assist customers with queries.
I worked at several major venues and shows serving drinks also selling confectionaries
As a receptionist my role was to serve the guests to the best of my ability by ensuring to give them a warm greeting upon arrival, assist with luggage, perform needed paper work and assign rooms and room keys to guests, whilst answering queries to the best of my knowledge.
As a spa receptionist I answered to emails and phone calls, made bookings, took payments for treatments, informed massage therapists of appointment times, ensured massage rooms were tidy and clean
ensuring to give them a warm greeting upon arrival, assisting with luggage, perform needed paper work and assign rooms and room keys to guests, whilst answering queries to the best of my knowledge.
My role was to organise shop and inventory floors, work behind tills, assist customers with queries
As a cabin crew member it was my responsibility to ensure that safety was implemented first hand throughout each flight to ensure that passengers had the best flight possible, also providing excellent customer service skills during each flight. *Worked for family laundrette business and also family house keeper/cleaner during gaps*
I worked as a support worker, assisting vulnerable individuals with day to day tasks such as prompting meds, supervised washes, cleaning/ ensuring living space was tidy. *Was on an intense training course during gaps*