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Jialiang Chong

Company Secretary
About

Dedicated retail professional with volunteering experience at British Heart Foundation and as a Part-time Sales Assistant. Fluent in Mandarin and English, I excel in customer service and thrive in diverse environments while adapting to various tasks efficiently.

Previous Brands
British Heart Foundation Volunteer
Lanzhou Yubang Tendering Co.
Huaxia Bank (Lanzhou Branch)
Lanzhou Ruiqi Labor Service Co.
Work Experience
Dec ‘23 - Now
British Heart Foundation Volunteer

I have been volunteering in the Haywards Heath store of the BHF, this has been a great in sight into a very different side of customer service.

Part time Marketing assistant role
Oct ‘19 - Feb ‘20
Lanzhou Yubang Tendering Co.

volved online marketing, dealing with clients.

Jun ‘19 - Aug ‘19
Huaxia Bank (Lanzhou Branch)

This role was in the Business account, personal finance, and agency products sales. It was a customer facing role, dealing with initial enquiries of clients and prospective clients

company secretary
Jul ‘16 - Apr ‘17
Lanzhou Ruiqi Labor Service Co.

I worked here as a company secretary helping both the team with general day to day en quiries as well as handling inbound contact from clients and prospective clients.

Retail Experience
Retail Category
Luxury
High-end luxury
Work Environment
Boutique
Department store
Product Category
Menswear
Womenswear
Accessories
Leather goods
Watches & Jewelry
Responsibilities
Greeting
Client Help
Styling
Product demos
Client Advising
Online orders fulfilment
Order preparation
Stock control
Delivery processing
Languages
Mandarin
English
Education & Training
University of Sussex
‘19 - ‘20
Master of Science
Xi'an University of Technology
‘12 - ‘16
Art-Design (environment) BSC